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Addressing Systemic Racism and Digital Equity Across the Settlement Journey

This community-based research project will gather evidence-based information on systemic racism and digital inequities in the use of information and communication technologies (ICTs) by service providers, as well as their capacity to address digital inequities among racialized newcomers in the Waterloo and Peel regions.


The main purposes will be to:

  • Collaboratively understand the settlement barriers and experience of racialized newcomers, with a specific focus on how ICTs facilitate and impact their settlement journey.

  • Identify measures to enhance capacities within the settlement sector, enabling better culturally and racially responsive services for racialized newcomers.

The project is co-designed by a steering committee, research team, and local immigration partnerships (LIPs) in the Waterloo and Peel regions. Together, we will gather data through document reviews, key informant interviews, focus groups, and case study stories. Research findings will be shared through a report and community forums in each region, aiming to inform and mobilize local action.

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